Social Media Policy

Social Media Guidelines for Employee and Faculty Personal Use

This document is intended to help guide Copper Queen Community Hospital (CQCH) employees with their personal use of social media, including: Networking sites (i.e. Facebook, LinkedIn), Blogs, online forums and message boards (i.e. Twitter), Photo and video sharing sites (i.e. Flickr, YouTube).

Policies and Procedures

Ensure that your social networking activity does not interfere with your work or workplace. Check with your manager if you have questions.

When you participate in social media, you need to be careful about the information you provide and to distinguish personal from professional comments.

Use your personal email address (not your address) as your primary means of identification. Just as you would not use CQCH stationery for a letter to the editor with your personal views, do not use your work e-mail address to express your personal views.


Consider your content carefully as posting on the Web lives forever. Be respectful and professional. A good rule of thumb is to post only something you would want your manager to see.

Be clear that your posts reflect your personal opinion; you do not speak for the hospital.

If you mention CQCH or related matters, disclose your connection with CQCH and your role. Be professional and strive for accuracy in your communications; errors and omissions reflect poorly on you and on CQCH and may result in liability.

Social Media Participation Guidelines

Thank you for joining the conversation and connecting with CQCH via one of our web-based social networking platforms such as Facebook, Twitter, or YouTube.

Treat everyone with respect, even if there is a disagreement.

Do not post material that could be an infringement on the rights of others.

CQCH reserves the right to delete postings, or block users, that it deems to be slanderous, obscene, soliciting, or threatening.

These are public forums, so please be careful when posting any information about your personal medical care.

Web-based information provided by CQCH is intended for educational purposes only. The information should not be seen as a substitute for professional medical advice, diagnosis, or treatment.

We look forward to engaging with you and helping answer questions or generally improve the health status of our communities. We are all stronger and will build better communities as we collaborate and cooperate together.

Copper Queen Community Hospital’s commitment to you

In using social media as a way to have a conversation with you, we at CQCH are committed to:

  • Be accurate and factual with the information we provide.
  • Be respectful in our communication and as timely as possible in our responses.
  • Maintain patient confidentiality. We will not share patient information and will maintain compliance with HIPAA and policies related to patient health information, privacy, security and safety.
  • Listen. We want to hear what you have to say as well as add clarity to conversations.
  • Maintain the values of CQCH in any conversation including collaboration, compassion, excellence, integrity and stewardship.