Patient and Family Partnership Council





Patient and Family Partnership Council

We realize that patient and family involvement helps us provide better care, which leads to better outcomes, wiser allocation of resources and higher patient and family satisfaction.

What is a Patient and Family Partner?

A patient and family partner is someone who:
-Wants to help improve quality, safety and the patient/family experience at all points of care – clinic, hospital, out-patient, and home care.
-Gives feedback to Copper Queen Community Hospital based on his or her experiences as a patient or family member.
-Helps us plan changes to improve how we care for patients.
-Volunteers his or her time (usually at least 1 hour and not more than 4 hours per month).
-Patient and family partners provide a voice that represents all patients and families who receive care at Copper Queen Community Hospital.
-They partner with providers and staff to help improve the experience and care for our patients and their family members.

Thank you for your interest in the Patient and Family Partnership Council (PFPC). We appreciate your time and your interest in helping us improve patient care. In an effort to consistently deliver an exceptional patient experience, it is important for us to obtain insights from a variety of perspectives. Therefore, we are inviting former patients, family members and other community members to join the council. A hospital representative may contact you to discuss your interest.

For questions about the Patient and Family Partnership Council, please contact Janet Emro at and/or 520-432-6526.

Please return completed application to Janet Emro at Copper Queen Community Hospital 101 Cole Ave., Bisbee, AZ 85603 c/o Med-Surg Dept. or by email to

Patient and Family Partnership Council Application